Payment Policy
Last updated: October 12, 2025
We currently accept the following secure payment methods:
- Visa
- Mastercard
- Google Pay
- PayPal
All payments are processed in Pounds Sterling (GBP) and must be made in full at the time of purchase.
Buy Now, Pay Later
We also offer a Buy Now, Pay Later option through PayPal.
PayPal Pay in 3 allows you to split your purchase into three interest-free payments. The first payment is made at checkout, with the remaining two collected automatically in monthly intervals. This service is provided and managed directly by PayPal and does not affect your credit rating.
Payment Security
Your payment information is processed securely. We do not store or have access to your complete credit or debit card details. All transactions are encrypted and protected using industry-standard SSL technology to safeguard your personal data during checkout.
Billing Information
Please ensure your billing details are accurate and match the information associated with your chosen payment method. Orders may be delayed or cancelled if payment information cannot be verified.
Currency & Taxes
All prices are displayed and processed in Pounds Sterling (GBP). Prices include applicable UK taxes (VAT) unless otherwise stated. The final total, including any shipping charges, will be shown at checkout before you confirm payment.
Declined Payments
If your payment is declined, please contact your bank or payment provider for assistance. You may also try completing your order using an alternative payment method at checkout.
Contact Information
- Company Name: Cottonfield Gardens Limited
- Email: customercare@cottonfieldgardens.co.uk
- Phone Number: +44 7561 441444
- Address: 144 New Cross Street, West Bowling, Bradford, BD5 8BS, United Kingdom
- Company Number: 14105370
- VAT Number: GB 486 4352 61
- Customer Service Hours: Monday to Friday between 9:00 am and 5:00 pm (GMT)